With the increasing attention on COVID-19, we want to assure you of our preparation and readiness to keep services running should the evolving situation impact our operations.
Ensuring business continuity
We understand the services we provide are important for your business.
To ensure these services continue, CITEC has a comprehensive business continuity plan which is regularly reviewed and tested.
With our significant experience delivering online services during challenging and uncertain times, we’re confident we can continue to deliver critical services to you via a remote workforce. This capability was successfully tested in full on 12 March 2020.
We’re conscious of potential impacts from our upstream vendors that help us support service continuity, and are in contact with these vendors to gain assurance of their readiness.
At present we’re operating business as usual. If the situation changes and any services are affected, we’ll:
- let you know as soon as possible on our Newsflash page
- provide regular updates.
You can also subscribe to receive our COVID-19 service updates.
If you have any questions or would like to have a conversation about how we can provide assurance and support to your business during this situation, please contact us on 1800 773 773 or at confirm@citec.com.au.
For the latest advice on the novel coronavirus (COVID-19) please visit www.health.gov.au.
For information from Queensland Health please visit www.health.qld.gov.au/coronavirus.
