What information will I get from a property crime report?

The Qld property crime report contains applicable information under the following standard headings:

• complainant(s) – a party (person) who makes a complaint or who files a formal charge.
• modus operandi – a method of operating or functioning.
• property items – items of property listed in a crime report, such as vehicle, vehicle plate, general property, or bicycle.

View a sample report.

How do I get online access to property crime reports?

Online access is limited to approved applicants only.

If a person or their property is directly involved in an incident, the person can access information about the incident via a manual application process or through a certified agent (for example, a solicitor or insurance company). Information from crime reports cannot be passed on to anyone without a bona fide interest in the incident.

Each organisation and individual accessing the system must be approved by the Queensland Police Service.

Certified agents including insurance firms and loss adjustors that regularly need details relating to crime reports can obtain these documents online through CITEC Confirm. These users need to apply for access.

Users are granted access individually. To request access, email our Business Support at confirm.businesssupport@citec.com.au.

Can I get a one-off copy of a crime report without applying for online access?

Other firms and members of the public can obtain Qld property crime reports by placing orders directly with CITEC Confirm. These reports are only available to parties involved in a crime or those persons acting on behalf of those parties.

Simply complete a one-off Crime Report application form and email it to our Customer Service Centre at confirm@citec.com.au. Once the report is available and ready, we’ll email you with a link to make a secure credit card payment.

How do I locate a property crime report?

Four options are available to search for a property crime report:

• police reference number (QP#)
• incident details
• individual name
• company name.

Search by police reference number

Queensland Police creates and assigns a police reference (QP) number to incident reports.

A QP number is the most common format and comprises the letters ‘QP’ followed by the year the incident occurred (two digits), then the incident number (eight digits): for example, QP1912345678.

When searching on a police reference number, you don’t need to enter any other qualifying details. If you enter a valid QP number, the report summary will display immediately.

You can then review the summary and choose to order the full report.

Search by incident details

If you don’t know the QP number, you can use information about the incident to search for a report. You must provide at least the street and the suburb where the incident occurred.

You must also know the date the incident occurred, or at least an approximate range. The maximum range allowed is 40 days.

When searching incident details, only one result can return. If more than one incident applies to your search criteria, no results will return.

Search by individual/person details

You can also search for a report using the name of a party listed in the report.

To search with these details, you must know the date the incident occurred, or at least an approximate range. The maximum range allowed is 40 days.

The Queensland Police system looks for exact name matches only. For example, if you enter ‘Smit’, the system won’t look for ‘Smith’.

When searching a name, only one result can return. If more than one incident applies to your search criteria, no results will return.

Search by organisation details

You can also search for a report using the name of a company, organisation or entity listed in the report.

To search with these details, you must know the date the incident occurred or at least an approximate range. The maximum range allowed is 40 days.

The Queensland Police system looks for exact matches only. For example, if you enter ‘CITEC’, the system won’t look for ‘CITEC Pty Ltd’. You may need to modify your search criteria in case the company has been listed differently on the report.

When searching organisation details, only one result can return. If more than one incident applies to your search criteria, no results will return.

What should I enter in the ‘Claim/File number’, ‘Reason for access’ and ‘Representing’ fields?

You need to provide a reason for conducting the search from the dropdown list (for example, insurer with a bona fide interest, representative of involved person, other person with a bona fide interest or an involved person).

Enter the name of the individual or entity you’re conducting the search on behalf of in the ‘Who are you representing?’ field. For example, if an insurance company is accessing a police report on behalf of their client, Jane Doe, they would put ‘Jane Doe’ in the representing field.

The individual or entity must have an interest in the report you’re seeking.

The information you provide is stored in the database transaction logs and may be retrieved by Queensland Police for information audits or other purposes.

At what point am I charged for the search?

No charge applies to view browse lists or report summaries. A charge doesn’t apply to your account until you click $ Order $ on the result summary screen.

Do I have to view/print the report immediately?

Yes, save your Qld property crime report immediately after purchase. For security reasons, the report isn’t saved in the Confirm inbox.

If the report is updated, can I get a new copy?

Yes, if you order a report before police involvement is complete, you may want to order it again once it has been completed/finalised.

Can I add subrogations from within the property crime report?

Yes, you can enter subrogations when a crime report returns.

From the ‘Related Searches’ section at the bottom of the result summary, select ‘Subrogation’. This will take you to the Qld property crimes subrogation input screen.

You can then add subrogation interests and/or rights for that particular crime incident. No charge applies to add (or remove) subrogation interests or rights.

For more information on subrogations, refer to our support page.

Our Customer Service Centre is here to help you between 8:00 am – 5:00 pm, Monday to Friday.