Overview

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If your account doesn’t have access to these services, an error message will show when you attempt to use a service.

Access to Vic land searches and Vic conveyancing is restricted to clients that have signed the current Customer Agreement.

Further restrictions apply to the Vic land index search – Search by owner name. To access this search, you must also sign the LANDATA® Deed of Grant (PDF) in addition to the Customer Agreement.

Email the completed form/s to your CITEC Confirm contact or our Business Support at confirm.businesssupport@citec.com.au.

You can access various certificates, reports and documents through Vic conveyancing. View a list of available property certificates.

Does my Vic conveyancing order require a reference?

This is an optional field. We recommend that you add a reference, as this allows you to reconcile your Confirm account using online reports.

Can I change my delivery details?

Yes, you can change these on the ‘Delivery details’ screen.

Can I change or cancel my order once I submit it?

No, you can’t change or cancel orders once you submit them, as certificate requests go straight to most custodians.

How long are saved orders stored?

Orders that you save to finish later are available for seven days from the Confirm inbox. After this time, the ‘Saved’ order status will change to ‘Expired’ and you’ll need to resubmit your search.

All orders with a ‘Saved’ status will automatically change to ‘Expired’ in the Confirm inbox at midnight on 30 June each year.

Where are results stored?

Results are available in the Confirm inbox for up to 90 days.

Can’t find what you’re looking for?

Our Customer Service Centre is here to help you between 8:00 am – 5:00 pm, Monday to Friday.

Phone 1800 773 773
Email confirm@citec.com.au

For more information on how to search, view our Vic conveyancing user guide.