What is the reprint/reissue certificate function?

The reprint/reissue certificate function allows you to:

• reprint a land tax clearance or valuation certificate
• update and print your land tax certificate once Revenue NSW has processed a land tax payment.

I’m getting an error message when I try to access a service

If you’re receiving an error message, please contact us on 1800 773 773 or at confirm@citec.com.au.

Where do I find the correspondence ID and enquiry ID?

Both IDs are in the top right corner of your certificate.

Why can’t I request a reissue/reprint of my certificate?

If you ordered your certificate in the previous calendar year, it has expired and is no longer available for reprint/reissue.

How long are the certificates available for reissue/reprint?

Certificates are only valid for the calendar year of issue. For example, a certificate ordered during December expires on 31 December of that year.

You can’t request a reissue of an expired certificate.

Our Customer Service Centre is here to help you between 8:00 am – 5:00 pm, Monday to Friday.